Questions, answered straight.
The things people ask before they commit — on pricing, performance, suitability and how we work. If yours isn’t here, just ask.
Pricing & value
Are uPVC windows expensive?
uPVC is competitively priced for the performance it delivers. We’re not the cheapest and won’t pretend to be — we specify the right system and install it properly, which is long-term value rather than a short-term compromise.
Are you the cheapest option?
No. We compete on getting it right — the right product, properly installed and backed — at a fair, competitive price.
Why is your pricing competitive?
Efficient European systems and doing the job once, properly, keeps costs sensible without cutting corners on quality or installation.
Replace or retrofit
Do I need to replace the whole frame?
Not always. We can fully replace your joinery, or retrofit new uPVC into sound existing frames. We’ll tell you honestly which suits your home and budget.
Is retrofit as good as full replacement?
For warmth, quiet and condensation, retrofit makes a real difference. Full replacement performs best overall — the right choice depends on the condition of your frames.
Comfort & performance
Do uPVC windows help with condensation?
They help manage it, not eliminate it. Warmer frames and glazing with warm-edge spacers keep the inner glass warmer, so it streams less. Ventilation and heating still matter.
Will new windows make my home warmer?
Yes — uPVC frames and double glazing slow heat loss noticeably, so rooms hold their warmth and feel less draughty.
Do they reduce noise?
Sealed frames and the right glazing noticeably cut road and street noise, though no window makes a busy road silent.
Products & suitability
Are uPVC windows suitable for New Zealand conditions?
Yes. The European systems we use are engineered for cold, damp and exposed climates — well suited to Canterbury winters and Wellington wind and coast.
uPVC or aluminium — which is better?
For warmth, condensation and value in most NZ homes, uPVC wins. Aluminium still suits very large spans and the thinnest sightlines. We’ll advise honestly.
Warranties & aftercare
What warranties do you offer?
PVC 10 years, glass 10 years, standard hardware 2 years, and Tricoat-Plus 15 years — all clearly set out in writing.
What happens after installation?
You’re backed by clear warranties and aftercare, with a real point of contact if you need anything.
The process
How does the process work?
We measure and advise, build your windows and doors to spec, install them carefully, and back the work with warranties and aftercare.
How much disruption is involved?
We plan removal and installation to keep your home secure and weather-tight throughout. Most jobs move room by room with minimal mess.
Still weighing it up?
Tell us about your home and we’ll give you honest answers and competitive pricing — clear advice before you commit.